Policies and Returns

No returns accepted after 3 days from receiving merchandise. For damaged or defective merchandise, please call for a return authorization number. To be eligible for a return, please make sure that:

Products that do not meet these criteria will not be considered for return.

• We accept all major credit cards except American Express
• No COD’s allowed
• Net 30 permitted with 3 references

Please contact us with any questions (see below).

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Ansaldo Imports.

If you received a damaged product, please notify us immediately for assistance.

Please contact us before you send the product or if you have any questions about our Returns and Refunds Policy: